• VTC Coordinator (KIO- 053)

    Job Locations KR-Seoul
    Clearance Required Top Secret / SCI / CI Polygraph
    Job ID
    # of Openings
    Information Technology
    Full Time
  • Overview

    We are seeking an VTC Technician to support the United States Forces Korea (USFK), Assistant Chief of Staff, J2 (ACofS, J2) JIOC-K. Provide timely intelligence to Commander, USFK and Combined Forces Command, the combined battle staff, and war fighter component commanders.


    The JIOC-K's efforts focus on detecting enemy threats, managing intelligence, Intelligence, Surveillance, and Reconnaissance (ISR) activities, analyzing enemy actions and information to determine enemy's probable courses of action.


    The overall analytic effort strengthens Defense Intelligence and provides relevant, timely, objective, and cogent all source Defense Intelligence to the Commander and other users, and transforming theater intelligence activities to better leverage the capabilities of the theater and global intelligence communities and safeguard United States personnel and interests within the Korea Theater of Operations (KTO).


    This position offers the following negotiable allowances: relocation package, incentive pay for a two year commitment, annual DODDS school tuition, housing allowance, and relocation allowance pending JIOC-K move from Yongsan to Pyongtaek.


    Tasks that the contractor shall perform include but are not limited to the following:

    • Supports General Officer / Flag Officer and Senior Executive-level (GO/FO/SES) support services for Video Tele-conferencing (VTC) activities  throughout the KTO. 
    • Assist in planning, programming, scheduling, and coordinating JIOC-K/USFK J2
    • video teleconferencing (VTC) operations across multiple networks.
    • Serve as the primary VTC interface for scheduling and ensuring VTCs are successfully connected. 
    • Serve as the primary J2 VTC coordinator during crisis, exercises (minimum of 2 annually), emergency, or wartime situations. 
    • Assist the USFK J2 and JIOC-K leadership in coordinating activities, tasks, projects, and functions for General Officers (GO) and Senior Executive Leaders (SL). 
    • Provides technical assistance in the formation of internally generated taskers. 
    • Serve as primary point of contact for J2 end users in scheduling maintenance-driven VTC service interruptions with the VTC authorities. 
    • Assist in development of contingency procedures to facilitate recovery of VTC capabilities at alternate operating locations. 
    • Update and maintain diagrams depicting current J2 VTC communications layouts, including all VTC equipment as laid out on office and workspace floorplans. 
    • Provide remote and/or physical troubleshooting solutions for VTC system issues. 
    • Submit trouble tickets on systemic network issues and work with VTC authorities to resolve these issues. 
    • Work closely with other departments, agencies, ISPs to coordinate VTC projects.
    • Coordinate with VTC authorities for access to secure areas to install and troubleshoot network and associated equipment/software.
    • Other duties may be assigned, as necessary


    Minimum Qualifications:

    • Experience supporting military operations.
    • Familiar with Video Teleconference systems and operations in classified and unclassified environments.
    • Maintain and manipulate intelligence information sharing databases, data formats/products, and shared directories.
    • Capable of supporting daily operations, exercises, crisis situations, and wartime.
    • Attend and serve as SME for intel related conferences, meetings, exercises and working groups.
    • Able to work well with team members in 24/7, high OPTEMPO environment.

    Desired Qualifications:

    • Korea experience.
    • Familiar with the Status of Forces Agreement (SOFA) for Korea.
    • Excellent organization and communication skills.
    • Familiar with TMT, eTST, Orders Tracker, Commander's RFI tracker, and COLISEUM or equivalent systems.
    • Mid-Level: Bachelor or master's degrees with 4-6 years of experience, or, specialized training & 4-8 years-experience, or, equivalent academic experience.


    Must have 3-5 Years with Bachelors or 1-3 Year with Masters or HS diploma + 7-10 years of relevant experience.


    Clearance Requirements:           

    • Must have active TS/SCI clearance. CI Polygraph eligible.

    Physical Demands:  

    • The physical demands described here are representative of those that may need to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds.
    • Individual contractors serving in hostile areas are authorized by the Contracting Officer, subject to the Theater Commander's policy on the matter to carry Government-issued side arms/weapons and in accordance with USFK contingency conditions clause

    HII-MDIS is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. EOE of Minorities/Females/Veterans/Disability.



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